Play It Again Sports - Milton, Ontario

Dave O.

Christian and his team were absolute rock stars to deal with today on both ends of the transaction buying and selling gear. I would recommend this location over any other one in the Holton region. If you are looking for fair prices on used equipment or fair, return value on equipment you want to sell, this is the location for you

Dennis J.

This is one of the retail stores I trust.

I must have come here first 16 or 17 years ago. For sure, bought my kid's first skis ... I think $50 and as long as my leg. In fact, I think the owner went into the basement to find something that fit my budget.

I kept going back because used ski gear for kids was right for me. Occasionally would do trade-ins. When we moved from Milton I found myself going back to this store.

I thought about 'why?' the other day. I think it's because every employee I spoke to -- no matter how young -- was honest. And almost all were very knowledgeable. I've never been lied to, or got that 'greasy' feeling in a sales pitch. When someone is out of their depth they tell you, and get the right person.

That consistency across staff over that length of time -- something at the top is causing it. I think it's so rare in a store.

Recently needed to do a complex binding mount on a pair of ridiculous skis -- 4FRNT Hojis... backcountry skis that barely belong in Ontario. Used with weird drill-holes from an AT mount. Super wide. I was worried about letting someone do the mount... but decided I'd do a worse job.

The fellow I spoke with took a look and explained how they would approach it, and then said he thinks their lead guy (not there that evening) should be the one to do the mount. I said I was fine waiting as long as it took... don't rush.

Yesterday, took my first runs with them at Blue. They're fantastic! Unbelievable feel to have a full rocker. But where I will take them... I can't have them fail. If the screws don't hold, potential SAR call. As with all skis, if the DIN is wrong, potential ACL.

Trust should be the biggest thing on a balance sheet. This is a good shop because the people are honest and do good work. Will keep returning.

mel D.

super friendly, knowledgeable and helpful staff - i love when staff explain things and teach 😊

Kirsten R.

Thank you, Evan, for the above and beyond helpfulness while we were buying our new boots!

Valeria M.

Came here for the first time and last time. I came to set up my husbands snow board and asked them to wax and sharp it. Also, I sold them ski poles. (Very low for actually how much they charge you) They charged me $60. I asked the employee to help me get two stickers off the board as well and he said “yes, no problem. we will do it for free hence you are paying the package” but when I came to pick up they did not take them off. They said that’s they tried and it wasn’t possible with the equipment they had there.(But they gave me vibes that they didn’t even try) the manager said if I wanted that to be removed I will have to pay them $60extra because it will take them 2hrs to do that. SO I LEFT OF COURSE!
I didn’t believe that would take that much of money and time so I went to Sportcheck to do it. And a kind employee did it on the spot didn’t even take 10 min for him and DID IT FOR FREE!
So moral of the story. If you want to help someone your actions will match your kindness.
Would not recommend this store as it is pricy and very unprofessional.

Mackenzie B.

Not a bad selection but I didn’t get the personal experience I was going for. There were 3 employees just chilling at cash and I didn’t really know anything and was hoping someone was going to walk over and ask me if I needed help with sizing or anything and I kept asking questions which were followed with brief answers and then walking away. Just doesn’t seem like the employees care too much and want customers to buy what they need and leave

Vee J.

Great store used as well as new stuff. Milton local and I support local businesses. About the customer service I have average feedback. Guy at the store who was attending me, stayed with me for few min and then wandered off, didn’t seemed to be interested in addressing the needs. Asked for an item details, to which he looked at and asked to check with someone else. Store was basically empty with max 2 customers so it’s not like he was busy. I purchased new shoes and those were handed to me in hand. Asked for box and he just muttered something, at that point I just paid and walked off.
Not the worst experience but based on the earlier reviews I expected better.

Matt S.

This store is centrally located in Milton on Main Street. They have a great selection of hockey and ski equipment at great prices. I've bought skates for my kids here over the year, as well as ski boots, and the staff has always been friendly and helpful. I would highly recommend checking out Play It Again before buying new and paying insane prices elsewhere!