Source For Sports North Bay - North Bay, Ontario

Meaghan M.

I’ve been here 5-6 times in the last year and every time I leave, I can’t believe how nice and helpful everyone is! It’s consistently like that too! I’d recommend this store to anyone! Good vibes!

BlackTiesOnly (.

I love going here for hockey equipment. I haven't been to any other locations but here always has a very positive ambiance. They always have nice people working, they seem to always have a good stock of items and very knowledgeable about the products. They are very good at sharpening skates and have a different technique. I recently bought a helmet and visor, it didn't fit and I was a bit upset because I was told it would. When I brought it back, they made sure to correct it, apologized and we got everything we needed. I'm giving a 4 star because they were very reassuring despite the previous incident, because accidents happen, we are only human. Plus they are always nice and welcoming.

Jodi C.

My son needed new skates today and the staff were awesome and made sure he got everything he needed. Thanks for all your help, we just made it to his game! You guys ROCK!

Josee R.

Went in with my son looking for a new helmet and thanks to the amazing staff’s patience and knowledge (my son says thanks Braden!!) we finally found THE one. Braden even installed the cage from the old helmet onto the new one with no extra fee! Also throwing a big thanks to the owner for letting us return the first one too!! We will definitely be coming back to buy the rest of our equipment here…it’s all about customer service and this place rocks!

paul C.

I recently purchased a True starter kit for my sons first year of hockey. The purchase was made on line. When we received the package the shin pads were mismatch sizes and we were missing a glove. I called the store and the manager Miguel was quick to track down the missing parts and sent them out right away.

When I received the new package it included a toque, stickers and some golf tees plus a hand written apology for the inconvenience.

This small gesture is so greatly appreciated, in true Canadian/hockey fashion this store manager was quick to own responsibility and make the situation whole.

Thank you Miguel!! We wont forget this.

Paul and Gibby!

Citizen G.

Amazing customer service ! What can I say except that these guys really know their stuff and were very accommodating, knowledgeable and patient. I’m super happy with my new skates and stick and can’t thank you all enough ! Worth the drive up from Toronto and will be back next time I’m in the area !

Desiree L.

I love love love this store. The young men are very helpful and knowledgeable. I thought my daughter needed new skates as hers were tight. But Miguel measured her feet and said her skates are fine. They just needed to be stretched a little wider. He didn’t want to see me waste money on new skates when it wasn’t necessary. What a nice honest helpful young man. Best shop ever 🥰

Veronica C.

Our family just bought new skates all around today. The service was amazing. I wish I could remember the name of the person who helped us, but they were amazing. If anyone remembers selling skates to all members of a family of three with a little girl who talks a lot, give that kid a raise! I have great difficulty finding skates that fit and normally just don't skate because of it. I now have a pair of skates that fit correctly for the first time in years, so I'm very thankful. The person that helped us was very knowledgeable as well. Though their personal interest is obviously hockey, they had a wide range of knowledge regarding all types of skates and skating. I couldn't believe how they were able to serve multiple people and families (it was very busy) so well and keep track of everyone's size and width on the fly. Even though they had to spread their attention around a lot due to the amount of customers, I think everyone felt welcome, not rushed, important, and well taken care of. That kid has people skills! I even commented, while I was sitting there waiting for my skates to mold and cool after baking, that I felt like I was at a spa!