Tire Discounter Group - East Garafraxa, Ontario

Elizabeth N.

This company is a supplier for Tire World in Brampton and we placed an order Friday Dec 20 and were told they'd arrive Monday morning. They didn't arrive and your rep said Tuesday morning for sure as you underwent some sort of inventory audit. The next day (Christmas Eve) all orders placed AFTER MINE were accounted for and AGAIN we were informed Friday the 27th so a week after the order was placed. That's today, no orders arrived today and to our surprise, this establishment is closed. I was to have these tires on before Christmas so I could make my 1.5 hour drive up north feeling safe with my new tires however due to the poor logistics and customer service provided I am still without my order. And yes, the rep we spoke to Tueaday guaranteed the tires would be there this morning so either they said anything to get us off the phone or absolutely incompetent and neglectful which clearly represents how this company operates. I don't care for a response or an apology from the owner, if you want this response changed or to redeem yourselves then call tire world and speak to Brandon to compensate for my tires and make up for this disrespectfully poor embarassing act of service.

paul P.

Edit 2: The team at Tire discount group has amazed me. I wrote my initial complaint about the adverts being to loud and was pointed in the right direction to voice my concerns.

I initially thought I would be brushed of but the advertising team took the complaint to heart and updated me during their review. The adverts in question have since been lowered.

The best customer service and communications team I've ever had the pleasure of dealing with.

Original: Honestly, I will never shop here only because they have the loudest most intrusive ads ever. I don't need to be yelled at "Tire discounter group"

Edit: team has been very nice and prompt to respond to all inquiries. Can't speak to their products but I will say customer care is top notch.

Gartick S.

Great Place, Fast & Easy Service for all your tire needs

Daryl D.

I might buy tires from u.... But yer ads/theme song/jingle is the most annoying thing I've ever heard...

SHELDON T.

Love the new place... no one ever answers the phone in the back.... please put a door bell button here... every time I come here I gotta call the main line phone number to get a sales person to ask someone out back to come let me in

Green T.

Best tire distributor around. Fair pricing, great support. Fantastic delivery speed and terrific promotions.

Jamie R. V.

Best tire repair shop around prices for new tires can't be beat 👍

Dave H.

We have been dealing with Tire Discounter for over 10 years, nothing but the best from them!